Keratin Complex Smoothing Treatment
FREQUENTLY ASKED QUESTIONS
Q: What is Keratin Complex Natural Keratin Smoothing Treatment by COPPOLA?
A: It is a specially formulated revitalizing and rejuvenating treatment for the hair that eliminates up to 95% of frizz and curl. Applied by a certified technician, the advanced patent-pending formulation restores and restructures hair by infusing a special blend of natural keratin deep into the cuticle.
The keratin is bonded into the cuticle by the heat of the flat iron to relax the hair's sub-cuticle layer.
Q: How much time should be allowed for each client?
A: Timing would be determined upon consultation. Generally, please allow a 2 to 3 hour window.
Q: What results can be expected after the treatment?
A: The hair will be more manageable and take much less time to style. It will be noticeably softer and straighter, with added life and shine as well as a lengthened look.
Q: Can hair be colored before the treatment?
A: Yes! A great time to have the treatment done would be directly after permanent color, semipermanent or highlights. The treatment will extend the life and seal the color in, leaving it vibrant. However, it's best to have glossing or toners done 3-5 days after treatment.
Q: Can the treatment be done on chemically treated, previously relaxed or straightened hair?
A: YES, It is recommended to wait two weeks between these chemical services
Q: How many days after the treatment before the hair can get wet or be washed?
A: You must wait 3 days (72 hours) before washing your hair or swimming.
Q: Can the hair be pulled back or clipped up during the 72-hour waiting period?
A: No. The hair should not have any impressions made by using bands or clips.
Q: What should be done if the hair gets wet during the 72-hour waiting period?
A: Blow the hair dry and flat iron with medium to low heat immediately.
Q: What kind of shampoo and conditioner should be used?
A: Keratin Care Shampoo & Conditioner (Sodium-Chloride Free) or Keratin Color Care Shampoo & Conditioner (Sodium-Chloride and Sulfate Free).
Q: How often can the treatment be done?
A: The treatment can be done as often as every 4-6 weeks.
Q: Is the re-application of the treatment done on the entire head or just on the new growth?
A: The treatment should be applied to the entire head for re-application, as the build-up of keratin can only improve, not harm, the hair. Your certified technician will determine the heat-smoothing process on the previously treated hair.
Q: How long might I see results?
A: The treatment lasts 3-5 months, depending on lifestyle and maintenance, provided the client follows all after care instructions.
Q: If I flat iron my hair regularly will it make the results last longer?
A: Not on it's own. Using the Keratin Care products as a regular maintenance system will help the results last longer as they contain keratin protein, especially the Infusion. It contains 20% keratin protein which is activated by the heat of flat ironing in the same way that the Keratin Smoothing Treatment bonds the keratin protein to the hair. See maintenance section below for more information on the Keratin Care products.
Q: Should the hair be cut before or after the treatment?
A: We recommend that the hair be cut after the treatment, as the hair will have a smoother texture and
will lie differently.
Q: Can the treatment be done on pregnant or nursing women?
A: No. It is not recommended.
If you have any further questions, please do no hesitate to contact us.